Claim Masterclasses – Professionally Analyze, Communicate and Negotiate Claims
The Claim Masterclasses show how project deviations become robust claims — and how companies can effectively protect their commercial position through structured claim management.
Claims Do Not Start in the Negotiation
The Claim Masterclasses of the Contract Academy provide in-depth practical knowledge on selected topics in claim management. They are designed for specialists and executives who need to professionally prepare, enforce or defend against claims in complex projects.
The focus is on concrete challenges from project practice: delay claims, contract analysis, formal communication, change order strategies, documentation, evidence management and negotiation.
Many claims do not fail because the entitlement itself is unfounded. They fail because deadlines are missed, notification obligations are not observed, causes are not properly analyzed or evidence is not secured in time.
In project practice, claims often develop gradually: through changes in scope, obstructions, schedule shifts, additional requirements, unclear interfaces, disrupted workflows or missing decisions. Those who recognize these developments too late lose valuable options for action.
The Claim Masterclasses address precisely this point. They provide the knowledge and methods required to identify claim situations early, assess them systematically and manage them professionally.
A Successful Claim Does Not Begin with a Demand, but with Analysis, Documentation and Strategy.
What You Gain from the Claim Masterclasses
The Claim Masterclasses combine methodological claim management with concrete practical cases. The objective is to enable participants not only to identify claims, but to prepare them robustly, justify them convincingly and represent them with confidence.
Identify Claims Earlier
You learn to identify project-related deviations, risks and claim situations in good time.
Analyze Claims Properly
You understand how entitlement bases, causes, impacts and evidence are systematically linked.
Prepare Delay Claims Professionally
You recognize the requirements for extensions of time, disruptions to the project schedule and delay evidence.
Improve Formal Communication
You gain confidence in notices, notifications, deadline setting and project-related correspondence.
Build Documentation Purposefully
You learn which evidence is truly relevant for claims and how it can be secured during the course of the project.
Strengthen Your Negotiation Position
You improve the quality of your argumentation and increase your ability to enforce justified claims.
Defend Against Unjustified Claims
You identify weaknesses in opposing claims and can review and assess them in a structured manner.
Masterclasses
Claim Management
Analyze, prepare and defend claims.
159,66 € excl. VAT
Who Are the Claim Masterclasses Designed For?
The Claim Masterclasses are designed for people who are responsible in projects for claims, change orders, schedule deviations, documentation, communication or commercial results.
They are particularly suitable for specialists and executives who already have practical points of contact with claim management and want to deepen their knowledge of selected specialist topics.
Target Groups
- Claim Managers
- Contract Managers
- Project Leaders and Project Managers
- Commercial Managers
- Site Managers and technical project leads
- Schedulers and Project Controllers
- Change Order Managers
- Lawyers with project-related responsibilities
- Procurement and Sales Managers
- Executives in project-oriented companies
The Claim Masterclasses are particularly valuable for companies that want to strengthen their project teams in critical claim situations, professionalize claim processes or better manage commercial risks arising from project deviations.
The Ideal Advanced Training for the Qualification Path
The Qualification Path of the Contract Academy provides the systematic foundation for professional Contract and Claim Management. The Claim Masterclasses complement this training with targeted in-depth modules on particularly relevant claim topics.
This makes the Masterclasses ideal for graduates of the Qualification Path who want to further deepen their knowledge of delay claims, contract analysis, formal communication or claim strategy.
At the same time, the Claim Masterclasses can also be attended independently of the Qualification Path — especially by experienced practitioners who are looking for concrete support and in-depth methodological knowledge on individual topics.
Qualification Path Means Systematic Training. Claim Masterclasses Mean Targeted Specialization for Challenging Claim Situations.
Claim Masterclasses for Companies
Claim management is particularly effective when all relevant functions within a company develop a shared understanding. Project management, engineering, contract management, commercial management, legal and executive management need to know when a claim arises, which information is required and how the claim strategy should be managed.
For companies, selected Claim Masterclasses can be tailored to specific project types, contract models, internal processes or current challenges. This creates a practice-oriented training format for teams that need to prepare, assess or negotiate claims more professionally.
Areas of Application
- Training for project teams in ongoing claim situations
- Building a consistent understanding of claim management
- Training on delay claims and extensions of time
- Improving formal project communication
- Strengthening documentation and evidence management
- Preparing for negotiations with clients or contractors
- Defending against unjustified or excessive claims
- Raising executive awareness of claim risks
FAQ
What Is the Difference Between the Claim Masterclasses and the Qualification Path?
The Qualification Path provides the systematic foundation for Contract and Claim Management. The Claim Masterclasses deepen individual specialist topics such as delay claims, contract analysis, formal communication or claim strategy.
Do I Need Prior Knowledge?
Basic knowledge of project business, contract management or claim management is helpful. The Masterclasses are primarily aimed at people who already deal with project deviations, change orders, claims or formal communication.
Are the Claim Masterclasses Purely Legal Seminars?
No. Legal and contractual aspects are taken into account, but the focus is on practical application in day-to-day project work: analysis, documentation, communication, strategy and enforcement.
Can the Masterclasses Be Adapted to Specific Company Situations?
Yes. For Corporate Claim Masterclasses, topics, case examples and focus areas can be aligned with the company’s requirements, typical contract models or current project situations.
Are the Claim Masterclasses Also Suitable for Clients?
Yes. The Masterclasses are relevant for both contractors and clients. They support the enforcement of one’s own claims as well as the review and defense against claims asserted by other parties.